Shipping policy
Processing & Handling Time
Orders are processed within 2-7 business days (excluding weekends and holidays) after payment confirmation. You will receive a notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on your location and shipping method chosen:
- Standard Shipping: 3-4 business days
- Economy Shipping: 5-8 business days
- International Shipping: 6-12 business days
Please note that shipping times may be affected by factors beyond our control, such as carrier delays or customs processing.
International Shipping
We offer international shipping to select countries. Shipping rates and delivery times will be calculated at checkout. Customers are responsible for any customs duties, taxes, or import fees required by their country.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. Please allow up to 24 hours for the tracking information to update.
Shipping Restrictions
We currently do not ship to some countries, this will be generated at check out if the country is restricted. We care currently working on shipping to more countries. (please bare
Lost, Stolen, or Damaged Packages
We are not responsible for lost, stolen, or damaged packages after they have been shipped. If your package is lost or arrives damaged, please contact the shipping carrier for assistance. However, if you experience any issues, feel free to reach out to our customer support team at onebomboclaat@gmail.com for guidance.
Changes & Cancellations
If you need to modify or cancel your order, please contact us within 2 hours of placing your order. Once an order has been processed, we cannot guarantee changes or cancellations.
Contact Us
If you have any questions about our shipping policy, please reach out to us at onebomboclaat@gmail.com.